Terms and Conditions

Terms of Service

Welcome to Western Datacenter. Please read these Terms of Service carefully before purchasing or using any of our products and services.

1. Operating Structure and Governing Law

The website www.westerndatacenter.com (referred to as “Western Datacenter,” “we,” “us,” or “our”) is a fully owned project of and operated by Miami Cyber Soft, a registered IT service provider located in Bangladesh.

These Terms of Service and any separate agreements whereby we provide you services shall be governed by, construed, and enforced in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

2. Order Confirmation and Specifications

We strictly recommend our valued customers carefully check the product versions, hardware/software specifications, and service descriptions before placing an order. An order confirmation should only be submitted if all specifications perfectly match your business requirements.

3. Payment Issues and Support

If you experience any technical difficulties, delays, or errors while processing payments through our integrated payment gateways, please contact us immediately via our official contact form or connect with our 24/7 support agents on Live Chat.

4. Age and Legal Restrictions

You must comply with the legal regulations of your country. If you are under the legal age limit or if using remote server infrastructure and IT hosting services is prohibited by the laws of your jurisdiction, please refrain from using our services. Prior to using our infrastructure, you must read and explicitly agree to our Privacy Policy.

5. Service Quality and SLA Disclaimer

Western Datacenter strives to maintain maximum uptime and provide services with minimal disruption. However, because our automated server solutions, VPS networks, and dedicated infrastructures rely on global public internet routing, upstream data center paths, and public networks, we cannot guarantee uninterrupted service at all times. Network latency, occasional packet loss, or power outages beyond our control may temporarily impact the quality of communication and access.

6. Maintenance and Technical Modifications

To ensure network security and keep pace with latest technological developments, infrastructure upgrades, or international regulations, Western Datacenter reserves the right to repair, improve, or upgrade our systems. This maintenance may require us to restrict, limit, or temporarily suspend access to certain services. We will attempt to provide advanced notice for scheduled maintenance whenever possible.

7. Account Balances and WHMCS Invoicing

To deploy automation services or maintain an active deployment, you must keep a sufficient credit balance or pay your WHMCS invoices by the designated due date. Payments can be processed via accepted debit/credit cards, or other verified payment channels configured on our site. We reserve the right to restrict or refuse certain payment methods from specific card issuers or regions to protect against international fraud.

8. Refund Policy

Customers can request a refund for eligible unused and unexpired server subscriptions or unused WHMCS credit balance by opening a formal ticket with our Customer Support department.

• Refund requests submitted through external communication methods (such as standard chat or social media) will not be eligible.

• Promotional credits, complimentary vouchers, referral bonuses, or funds added via third-party prepaid methods are strictly non-refundable.

• Western Datacenter reserves the right to deny repetitive refund requests (more than twice for the same account or entity). Valid and approved subscription refunds will be processed on a pro-rata basis for the remaining unused billing cycle. Refunds will be issued back to the original payment method used or adjusted as store credit at our sole discretion.

9. Account Abuse and Termination

This agreement becomes effective immediately upon account registration, payment, or initial use of our infrastructure, and remains valid until terminated by either party.

If invoice fees are not cleared by the due date, your system will be flagged as delinquent, and automated services will be suspended immediately.

Without limiting other remedies, Western Datacenter (Miami Cyber Soft) reserves the absolute right to limit, suspend, or permanently terminate your server infrastructure, restrict your access to our portal, remove any hosted web content, and take necessary legal/technical actions without prior notice or recourse to the courts if we detect that you are:

• In breach of these Terms of Service.

• Hosting or distributing malware, participating in DDoS attacks, or engaging in spamming activities.

• Creating possible legal liabilities or infringing upon third-party intellectual property rights.

• Engaging in fraudulent, immoral, or illicit activities.